Plumbing Field Service Manager Needed in Franklin, IN ~ Competitive Pay

Johnson Comfort

Website:

JohnsonComfort.com

Location:

Franklin, IN

Job Type:

Full Time

Salary:

Competitive Pay

Date Posted:

December 5, 2025

Experience:

3-5 years

How to Apply:

Via Website

Johnson Heating and Cooling, INC is a trusted leader in plumbing and home comfort services. We pride ourselves on high-quality craftsmanship, strong customer relationships, and a commitment to excellence. As we continue to grow, we are seeking a dedicated Plumbing Field Service Manager to support our Plumbing Service Manager and help lead our service department to continued success.

Key Responsibilities:
● Support the Plumbing Service Manager in daily operational oversight of the plumbing service department
● Provide coaching, feedback, and mentoring to field technicians to ensure consistent performance and customer satisfaction
● Assist in onboarding new technicians and supporting ongoing training initiatives
● Conduct field evaluations, ride-alongs, safety audits, and quality control checks
● Partner with dispatch to assign workloads, optimize routes, and support schedule efficiency
● Track key performance metrics and report field updates to the Plumbing Service Manager
● Assist in handling escalated customer concerns or job issues to ensure timely resolution
● Help ensure compliance with safety regulations, code requirements, and company policies
● Maintain accurate records, job documentation, and system updates

Qualifications:
✔ Journeyman plumbing license or equivalent required
✔ 3–5+ years of plumbing industry experience (service preferred)
✔ Leadership or mentoring experience strongly preferred
✔ Strong understanding of plumbing systems, codes, and best practices
✔ Excellent communication, problem-solving, and teamwork skills
✔ Valid driver’s license with an acceptable driving record
✔ Ability to use field service technology, tablets, and scheduling software

What We Offer:
● Competitive salary + performance-based incentives
● Company vehicle, phone, and tablet
● Health, dental, vision, and retirement benefits
● Paid holidays and PTO
● Ongoing professional development and advancement opportunities
● A supportive, team-oriented work environment

Don’t miss out on this opportunity to join a company that values your expertise and supports your growth! Apply today!

Apply Via Website:

APPLY NOW

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