Service Plumbing/HVAC Dispatcher Needed in Ferndale, WA ~ $24-$29/hr

Andgar Corporation

Website:
Location:
Ferndale, WA
Phone:
Job Type:
Full Time
Salary:
$24 to $29 per hour
Date Posted:
January 18, 2025
Experience:
1-2 years
How to Apply:
Join the team at Andgar Mechanical, LLC! We are a company that values a collaborative environment and prioritizes customer service. We are seeking a friendly and detail-oriented Service Plumbing/HVAC Dispatcher to be part of our dedicated team at our headquarters in Ferndale, WA. If you enjoy working with a supportive group and take pride in helping others, we want to hear from you!
Responsibilities:
● Set up new customers as necessary
● Receive and schedule most incoming Plumbing/HVAC calls
● Review technicians’ debriefs for leads and follow up with customers for scheduling
● Track all open/unbilled jobs
● Collect down payments on installation jobs
● Assist with scheduling vehicle maintenance for Plumbing & HVAC service
● Track parts orders placed by technicians and alert them upon arrival
● Monitor phone calls for system enhancements and billable/warranty calls
● Submit invoices to customers as needed
● Review all invoices for accuracy and submit to accounting
Qualifications:
● High School Diploma or GED
● Strong administrative experience
● 1+ year of dispatching field personnel within a service-related industry is preferred
● Excellent customer service skills: always professional and courteous
● Must type accurately at least 40 wpm
● Outstanding written and verbal communication skills
● Strong attention to detail in a dynamic environment
● Proficient with computer applications and familiar with MS Office Suite (knowledge of HubSpot, Podium, AppFolio is a plus)
● Self-directed with high initiative
● Valid Driver’s License with an acceptable driving record
● Must comply with our drug-free workplace policy
We would love to have you on our team! Apply now and start your career with Andgar Mechanical, LLC.
*This post will expire on 3/1/25. We are a Drug-Free Workplace, including cannabis.
*Andgar is proud to be a Yes Vets preferred employer and is committed to promoting diversity within our workforce.
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